How to seek re-assurances when looking for professionals.
Probably one of the biggest concerns a client will have when it comes to making major purchases, is actually seldom to do with cost. If you are looking to replace your carpets or flooring, there is a general acceptance that there will be certain costs involved if you would like a quality in the standard of product and service.
So before taking someone on to fulfil the task, most clients’ biggest concerns are more often than not, “can these people deliver me the quality in product and service I am looking for?”
How can you find out how good someone is?
The internet is where most people turn to these days, and the way we are using it is changing. Rather than just being a “search” platform, people can now chatter and discuss their needs more openly than ever before. Social platforms such as Twitter and Facebook mean that more and more people are asking openly on there “who would you recommend for X,Y, or Z?” with fellow users then providing a recommendation.
In my experience, customer recommendations are probably the most trusted source of us being appointed. And with many websites now carrying rating systems and the opportunity to leave feedback, the onus is on businesses to provide quality products AND quality service like never before.
Even still, on the web, can “reviews” really be trusted? Both good and bad? Realistically any business worth it’s salt will display it’s good reviews, which we do on here, but ultimately these alone wouldn’t be enough alone to convince someone looking for that definitive assurance. So what is the answer?
In the past month or so we have been lucky enough to be approved to appear on the Business Approval Register for Stockport.
This is a trade register run in conjunction with Stockport Trading Standards, but rather than just a simple “apply and you’re in” basis, any business that applies has to be vetted and comply to the highest standards to become and then remain a member.
With our acceptance signed off recently, we are proud to be the only Carpet and Flooring suppliers in the Stockport area in there currently, however, with lots of different trades in there, it is an excellent source of quality professionals and suppliers.
When making a decision on who you should be using for your services, working with a company bound by such high standards, having had to display those standards in the first place, we believe you are onto as safe a bet as can be when it comes to picking the right professionals for the job.
….And we’re delighted and very proud that we are considered to be one of those of course!!!